Nublet vs NC Soft ;) - Guild Wars Forums

DCynic · May 16, 2008, 12:20 PM // 12:20

Howdy y'all, my name is Josh and obviously I'm new to Guild Wars xD

Old MMO player but never gave into whining about GW until now, anyway enough of my life story >.>

In a nutshell I am trying to buy the Guild Wars?? Platinum Edition however NCSoft seems to have other ideas about that.

Everytime I punch in my Credit Card details and confirm it decides to give me this nice error, "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners. "

I've been trying this for about 12-24 hours so far with no apparent avail, contacted the NCSoft support but haven't gotten any solid help from them yet, if my time in Lineage II is any indicator it might be some time before I do get it xD

I would just pop into EB Games and buy the solid copy however some for some reason Guild Wars is no longer stocked here in New Zealand, the only thing available is the EotN expansion (selling an expansion without the original client(s) seems kinda stupid >.>) which leaves me with no choice but to purchase the account online from NC Soft.

So basically, has anyone encountered this problem before when buying off NCSoft? And more importantly, does anyone have an idea besides trying to waiting it out xD?

Adja1005 · May 16, 2008, 12:35 PM // 12:35

NCSoft customer support = epic failure on so many levels....

By the time they reply or god forbid manage to help you i think you'll be cashing in your pension plan, assuming you haven't already :P.

I'm afraid its more of a waiting game now my friend, a game of patience, a game of stamina...a game for men!

madmax0877 · May 16, 2008, 01:22 PM // 13:22

When I was in Germany, I was not able to order City of Heroes/Villains through thier website. I called them, and thier response was thier system could not handle transactions outside the United States. I'm not sure the exact reasoning or issue, but I know that's what I was told.

On another note, if you can stand to be patient (and shipping isn't ungodly), it's actually cheaper on MANY websites. I don't know if they have the ability to ship to New Zealand (cheaply) but a few sites that have the game(s) for cheap are Amazon, Target, Circuit City, etc. I believe all of them sell the platinum edition for cheaper than you can get/dl it from NCSoft for. (you might also be able to order it from EB Games online, since they have a local store, I'm sure they can ship there).

Orange Milk · May 16, 2008, 01:24 PM // 13:24

Last night a friend who had been away from GW for a few months had come back and was looking to purchase a PvP unlock pack and was getting the same error. He even tried to purchase EOTN instead of just the PvP pack and it would not go through. He has used the online store in the past.

I doubt the problem is on your end and it is on NCSoft's end.

Hopefully the store is just down for a bit while they update their security.

Zebideedee · May 16, 2008, 02:13 PM // 14:13

Like madmax0877 said buy from Amazon or somewhere, I bought Factions from online store (purchase went through with no probs btw) but now when I see my C'Ed. of Nightfall, I wish I had bought a hard copy of Factions

I think if you buy from Amazon etc. you can pay a few extra bucks to have it next day (if you're impatient like me

) not sure if thats possible for New Zealand though, it's a bit off the beaten track

madmax0877 · May 16, 2008, 02:30 PM // 14:30

I just bought Factions and NF for my wife from Amazon. Total including standard shipping was $40. I haven't found another site/store that has NF for much less than that, definitely not both.

The forth fly · May 16, 2008, 03:15 PM // 15:15

never used the ingame store, i buy direct from ncsoft have you tried that?

Highlander Of Alba · May 16, 2008, 03:19 PM // 15:19

Well I have never had any problems re purchase ect,

In Fact just took another slot and mines went through no problems
that was around 4 hours ago

Luck of the draw >????

Juk3n · May 16, 2008, 03:22 PM // 15:22

if someone hasn't already suggested

E to the BizzAY = WiN!

Rhaegor Stormborn · May 16, 2008, 04:03 PM // 16:03

Amazon.com is where I got all my GW chapters & expansion in the past two weeks. Best prices I could find and quick delivery.

Elder III · May 16, 2008, 06:10 PM // 18:10

You can buy a key code fairly cheaply in many places online and as long as you have a decent connection, just download the game client from www.guildwars.com You will have a bit of a load screen when going into new areas, although it's not bad at all (I downloaded most of the maps/areas on a 1.5 mbps DSL with no trouble at all). :d

Commander Ryker · May 16, 2008, 09:19 PM // 21:19

Lots of people have had this problem and they all have posted about it. Here's some search results: http://www.guildwarsguru.com/forum/s...archid=2399543

Please use search next time.

May 16, 2008, 12:20 PM // 12:20	#1
DCynic Pre-Searing Cadet Join Date: May 2008 Profession: D/	Nublet vs NC Soft ;) Howdy y'all, my name is Josh and obviously I'm new to Guild Wars xD Old MMO player but never gave into whining about GW until now, anyway enough of my life story >.> In a nutshell I am trying to buy the Guild Wars?? Platinum Edition however NCSoft seems to have other ideas about that. Everytime I punch in my Credit Card details and confirm it decides to give me this nice error, "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners. " I've been trying this for about 12-24 hours so far with no apparent avail, contacted the NCSoft support but haven't gotten any solid help from them yet, if my time in Lineage II is any indicator it might be some time before I do get it xD I would just pop into EB Games and buy the solid copy however some for some reason Guild Wars is no longer stocked here in New Zealand, the only thing available is the EotN expansion (selling an expansion without the original client(s) seems kinda stupid >.>) which leaves me with no choice but to purchase the account online from NC Soft. So basically, has anyone encountered this problem before when buying off NCSoft? And more importantly, does anyone have an idea besides trying to waiting it out xD?

May 16, 2008, 12:35 PM // 12:35	#2
Adja1005 Frost Gate Guardian Join Date: Mar 2008 Location: Scotland Profession: R/	NCSoft customer support = epic failure on so many levels.... By the time they reply or god forbid manage to help you i think you'll be cashing in your pension plan, assuming you haven't already :P. I'm afraid its more of a waiting game now my friend, a game of patience, a game of stamina...a game for men!

May 16, 2008, 01:22 PM // 13:22	#3
madmax0877 Ascalonian Squire Join Date: Mar 2008 Location: Down South (US) Guild: Zealots of Despair [ZoD] Profession: W/P	When I was in Germany, I was not able to order City of Heroes/Villains through thier website. I called them, and thier response was thier system could not handle transactions outside the United States. I'm not sure the exact reasoning or issue, but I know that's what I was told. On another note, if you can stand to be patient (and shipping isn't ungodly), it's actually cheaper on MANY websites. I don't know if they have the ability to ship to New Zealand (cheaply) but a few sites that have the game(s) for cheap are Amazon, Target, Circuit City, etc. I believe all of them sell the platinum edition for cheaper than you can get/dl it from NCSoft for. (you might also be able to order it from EB Games online, since they have a local store, I'm sure they can ship there).

May 16, 2008, 01:24 PM // 13:24	#4
Orange Milk Desert Nomad Join Date: Mar 2006 Location: Ganking, USA Guild: Retired Profession: R/	Last night a friend who had been away from GW for a few months had come back and was looking to purchase a PvP unlock pack and was getting the same error. He even tried to purchase EOTN instead of just the PvP pack and it would not go through. He has used the online store in the past. I doubt the problem is on your end and it is on NCSoft's end. Hopefully the store is just down for a bit while they update their security.

May 16, 2008, 02:13 PM // 14:13	#5
Zebideedee Jungle Guide Join Date: Sep 2007 Location: 55?? 57' 0" N / 3?? 12' 0" W Profession: N/Me	Like madmax0877 said buy from Amazon or somewhere, I bought Factions from online store (purchase went through with no probs btw) but now when I see my C'Ed. of Nightfall, I wish I had bought a hard copy of Factions I think if you buy from Amazon etc. you can pay a few extra bucks to have it next day (if you're impatient like me ) not sure if thats possible for New Zealand though, it's a bit off the beaten track

May 16, 2008, 02:30 PM // 14:30	#6
madmax0877 Ascalonian Squire Join Date: Mar 2008 Location: Down South (US) Guild: Zealots of Despair [ZoD] Profession: W/P	I just bought Factions and NF for my wife from Amazon. Total including standard shipping was $40. I haven't found another site/store that has NF for much less than that, definitely not both.

May 16, 2008, 03:15 PM // 15:15	#7
The forth fly Krytan Explorer Join Date: May 2008 Location: england Profession: Mo/	never used the ingame store, i buy direct from ncsoft have you tried that?

May 16, 2008, 03:19 PM // 15:19	#8
Highlander Of Alba Wilds Pathfinder Join Date: Jan 2007 Guild: Real Rogue Clan Profession: Rt/Mo	Well I have never had any problems re purchase ect, In Fact just took another slot and mines went through no problems that was around 4 hours ago Luck of the draw >????

May 16, 2008, 03:22 PM // 15:22	#9
Juk3n Frost Gate Guardian Join Date: Dec 2005 Location: Tyria Guild: Astral Guard [AG] Profession: W/R	if someone hasn't already suggested E to the BizzAY = WiN!

May 16, 2008, 04:03 PM // 16:03	#10
Rhaegor Stormborn Ascalonian Squire Join Date: May 2008 Location: Chicago, Illinois Profession: Mo/E	Amazon.com is where I got all my GW chapters & expansion in the past two weeks. Best prices I could find and quick delivery.

May 16, 2008, 06:10 PM // 18:10	#11
Elder III Furnace Stoker Join Date: Jan 2007 Location: Ohio Guild: I Will Never Join Your Guild (NTY) Profession: R/	You can buy a key code fairly cheaply in many places online and as long as you have a decent connection, just download the game client from www.guildwars.com You will have a bit of a load screen when going into new areas, although it's not bad at all (I downloaded most of the maps/areas on a 1.5 mbps DSL with no trouble at all). :d

May 16, 2008, 09:19 PM // 21:19	#12
Commander Ryker Site Contributor Join Date: Jun 2005 Profession: R/	Lots of people have had this problem and they all have posted about it. Here's some search results: http://www.guildwarsguru.com/forum/s...archid=2399543 Please use search next time.